STORE POLICY
CUSTOMER CARE
Thalaivaa is powered by Phavn Healthcare and is committed to delivering high-quality healthcare and nutrition products through a trusted online platform. We ensure transparency, product quality, and customer satisfaction at every step of your shopping experience.
Our customer care team is available to assist with queries related to products, quality, orders, payments, and delivery. Every concern is carefully reviewed to provide clear and timely assistance.
If you need any help or have a concern, click here to visit our Support page, where our team will assist you promptly. We aim to respond to all customer communications within 24–48 working hours.
WHOLESALE INQUIRIES
Thalaivaa is powered by Phavn Healthcare and offers high-quality healthcare and nutrition products for retailers, distributors, and business partners. We welcome wholesale and bulk purchase inquiries from stores, gyms, pharmacies, clinics, and online sellers looking to grow their business with trusted products.
We provide competitive pricing, consistent quality, and reliable supply support. Whether you are starting a new business or expanding your existing product range, our team is happy to discuss wholesale opportunities, minimum order quantities, and partnership details.
If you are interested in working with us, please share your business details through our Contact page, fill out the inquiry form, or email us directly at sales@thalaivaa.store Our team will review your request and get back to you as soon as possible.
PRIVACY & SAFETY
At Thalaivaa, powered by Phavn Healthcare, your privacy and safety are our top priorities. We collect only the necessary personal information required to process orders, deliver products, and provide customer support.
All payments are securely processed through trusted third-party payment gateways. We do not store or have access to your card or banking details. Your personal data is kept confidential and is never shared with unauthorized third parties.
We may contact you only for order confirmation, delivery updates, or service-related communication. By using our website, you agree to our Privacy & Safety Policy and trust us to handle your information responsibly.
PAYMENT METHODS
- Credit / Debit Cards
- UPI / Net Banking
- Razor pay
- Offline Payments
By completing your order, you agree to our Return & Refund Policy, Terms & Conditions, and Privacy Policy. Please review these policies carefully to ensure a smooth, transparent transaction and compliance with our product standards.