WE’RE HERE TO HELP!

📌 Level 1 – Customer Service

For queries, complaints, or support related to products purchased from
🌐 www.thalaivaa.store,
please contact the Thalaivaa Customer Support Team using any one of the options below:

🔹 Email Support: customercare@thalaivaa.store

🔹 OR submit your request using the support/contact form provided below on this page

We make every possible effort to resolve all concerns at Level 1 itself and aim to provide a quick and satisfactory resolution without the need for escalation.

🕒 Response & Resolution Timeline:

Acknowledgement: within 48 working hours
Resolution: within 7 working days

⚠ Level 2 – Escalation

Our customer support team always strives to resolve issues at Level 1.
However, if you have not received a satisfactory response within 7 working days, you may escalate your concern.

📧 Managing Partner (Phavn Healthcare): ceobox@phavn.in