WE’RE HERE TO HELP!
đ Level 1 – Customer Service
For queries, complaints, or support related to products purchased from
đ www.thalaivaa.store,
please contact the Thalaivaa Customer Support Team using any one of the options below:
đš Email Support: customercare@thalaivaa.store
đš OR submit your request using the support/contact form provided below on this page
We make every possible effort to resolve all concerns at Level 1 itself and aim to provide a quick and satisfactory resolution without the need for escalation.
đ Response & Resolution Timeline:
-
Acknowledgement: within 48 working hours
-
Resolution: within 7 working days
â Level 2 – Escalation
â
Our customer support team always strives to resolve issues at Level 1.
However, if you have not received a satisfactory response within 7 working days, you may escalate your concern.
đ§ Managing Partner (Phavn Healthcare): ceobox@phavn.in